What is willowlamp?
WillowLamp is a small but highly successful South African brand, based on the design and manufacture of a very diverse range of lighting designs. These range from small simple elegant lamps, to intricate chandeliers, to ‘illuminated sculptural art forms’ right up to massive custom-made lighting installations. The designs are all based on one simple yet highly ingenious idea: a patented method of attaching ball-chain to laser-cut steel frames. This system, which uses a tiny notch in the frame to form a fastener-free chain curtain system, unleashes endless design possibilities.
 
Although we do offer table and standing lamp models, it is the pendants and chandeliers that provide our most inspirational designs. A major benefit of all of these is that although the end result may be a massive sculptural feature chandelier, they are completely ‘flat-pack’ which simplifies the delivery and keeps freight costs affordable.
 
Over the past 15 years we have won several prestigious awards and have been showcased on numerous design fairs and shows both locally and abroad. willowlamp is distributed globally via our trading partners and also directly to the consumer and the trade. Everything we make is painstakingly hand assembled in-house at our factory in Cape Town. All of our components are made from the highest quality materials, which we have scoured the earth to find -the best systems and technologies to integrate into our lighting designs. Keeping apace with global trends we can also offer most of our designs (on request) in the more energy efficient LED lamps.
 
What does willowlamp offer?
WillowLamp's is divided into two main streams: Collections and Customs Design:
Collections: our tried and tested, award winning designs which we have refined over the years, which are made to order on a short lead-time (3-8 weeks average) depending on the complexity of the design and size of the order. The best way to familiarize yourself with these is to study the website www.willowlamp.com or download our e- catalogue. The Collections are divided into four main groupings Basic Lampforms, Pendants, Chandeliers and Illuminated Sculptural Art-Forms, within which are numerous ‘families’ of designs. Each of these are available in various standard sizes, finishes and are further customizable.
 
Custom Design: the design and manufacture of custom lighting projects is a more complex process with a longer lead-time (10-12 weeks average) which usually only commences once the final design drawings have been signed off by the client. We are a small business and therefore only take on a limited number of custom design projects as this is an exclusive service that enables us to create large installations, ‘one-offs' and limited editions. We have created installations worldwide in very prestigious locations from private homes to hotel lobbies. We welcome our clients and resellers to explore the endless possibilities that the willowlamp system offers and collaborate with us to create completely new designs for specific requirements.
 
Tailoring and Finish Options: All willowlamp products are available in ‘different chain finishes’ and what we call ‘tailoring’ (slight adjustments)
 
Metallic Finishes: silver (chrome), brass (polished), copper (lacquered), smoke (blackened nickel) and rusted steel (lacquered). Please note that Mixing of finishes is also an option.
 
Colour Finishes: white gloss, red gloss and black gloss. These are the only colours that we keep in stock but any pantone colour is possible upon special request. This does require additional costs and increased lead times.
 
Tailoring, Chain Length and Drop: All willowlamps can be adjusted and ‘tailored’ to suit specific site conditions and requirements, such as the overall drop or total height of a fitting. Upon special request any of the standard designs may be altered even further to suit individual requirements. For example we can make standard designs larger or we can to use LEDs instead of incandescent lamps. You will find that our high level of customer service and ability to suit customers needs is what sets willowlamp apart from nearly every other lighting company.
 
Tailoring may have some impact on the final price if the adjustments are substantial. Please note that we can make enlarged versions of any of our designs, however we regard these as part of ‘Custom Design’ discussed in the next section below.
 
In addition to producing these designs we also offer a high level of customer service and can handle shipping and logistics as well as obtain ratings and certificates where needed.
 
Purchasing a willowlamp- Lead Times:
 
Depending on the circumstances and the customers’ needs, our standard lead-time for our ‘willowlamp collections’ may vary.
• 2-3 weeks – Small Batches: We keep limited amounts of stock of the key components (e.g. special lasercut
frames) to make up any of the most popular designs in any finish required within a fairly short lead-time. If your order is for a larger quantity or we do not have stock of the requested design or finish you require, the next option is...
• 6-8 weeks – Bespoke Orders: Larger batches where key components need to be produced. We can make anything in our standard range in fairly significant quantities depending on the size and complexity of the pieces and the number of items ordered.
• 8-12+ weeks – Large orders or complex items: For very large orders the lead-time may need to be increased up to 12 weeks or more with delivery dispatched in batches.
 
Please always confirm lead times at the time of placing an order to ensure that we can meet your deadline.